Title:  Maintenance Manager

Job Summary:

The Maintenance Manager coordinates across multiple communities, maintenance projects and manages staff engaged in maintaining and repairing physical structures, equipment, and grounds to meet, or exceed, resident and guest expectations. This team member supports the Company and Community Operations overall by ensuring efficient and consistent working operations.

Duties/Responsibilities/Essential Functions:

• Maintains and repairs common roads, resident driveways and yard lights, streetlights, all self-latching pool gates, blowers, mowers, chainsaws, hedge trimmers, mulchers, small engines, HVAC, and electrical systems (state or county licensure may be required).
• Across multiple communities, reads meters for water, gas, and electric utilities. Uses a voltage meter to test various circuit breakers and changes and repairs breakers as needed. Changes pool lights, water valves, faucets, spigots, photocells, ballasts, and receptacles as necessary. Cleans and changes pool filters, baskets, and strainers. Backwashes and vacuums the pool as required. 
• Ensures communities complete and adhere to the Material Safety Data Sheets/Safety Data Sheets (MSDS/SDS) as necessary and utilizes personal protective equipment (PPE) correctly in all situations.
• Hires, develops, and manages other maintenance team members. Leads by example and assists in planning performance expectations, monitoring, and appraising the associate's job results and performance to develop, counsel, or discipline staff members.
• In partnership with leadership, conducts annual and new home four-sided home inspections, examining the home and home site to identify any violations for follow-up (e.g., missing, or damaged siding or skirting, windows, decks, sheds, and awnings).
• Performs a regular, physical inventory of equipment and supplies to identify and inform community management of equipment and supply needs.
• Installs and repairs PVC, especially the PVC in irrigation system(s) and piping that reaches from the street to the home site. In addition, performs minor repairs, removes, and rebuilds water meters as necessary.
• Recommends, selects, hires, and monitors vendors to ensure expense control and project deadline(s) in collaboration with the community management team.
• Re-primes, maintains, changes, and repairs all pumps, decking, plaster, and tile. Collects water samples and administers appropriate treatment for Ph – range and purpose, Soda ash (PH+), and Muriatic Acid. Operates various water chlorination systems and conducts daily chlorine level checks to maintain proper balance.
• Submits the bids and project plan for Regional and Central Services approval, and, if approved, coordinates the workflow and timely project completion.
• Provides property and building maintenance to ensure ongoing operations and timely completion of work as directed by management.

Required Skills/Abilities/Knowledge:

• The ability to perform and effectively multi-task general maintenance duties with minimal supervision across multiple communities.
• Must be proficient in all Microsoft Office applications as well as applications related to the specific position.
• Possess advanced, working knowledge of ground set homes, plumbing, painting, landscaping/groundskeeping, maintaining equipment and vehicles, ground fault interruption for water heaters and furnaces, sweat copper fittings, and swimming pool and spa maintenance.
• Proficient basic knowledge of splice wires and waterproof systems, heat tape operation, Cathodic protection, and the chemical properties of site chemicals.
• The ability to develop and maintain strong relationships, credibility, and rapport when relating to others in an honest and straightforward manner to further cooperation, trust, and respect.
• Must have a strong focus on safety, customer service, consistency, and integrity to be able to keep resident and Company information confidential, consistent with Company values, and continuously demonstrative of sound business ethics.
• Must be courteous, pleasant, and cooperative with co-workers, residents, and guests while adhering to all Company policies and procedures.
• Must have a cooperative attitude and the ability to work well in a team by productively participating in meetings, helping others achieve team goals, and providing honest feedback and constructive criticism.
• Must be adaptable, flexible, be able to motivate others energetically and empathetically, and have a superior work ethic.
• Must have the ability and desire to be a servant leader and demonstrate strong, engaging leadership, facilitation, and training skills to capture the attention of the audience and ensure content retention.
• Must have a current, valid driver’s license from the state where the community is located before driving a company-owned vehicle or before driving his/her own vehicle on company business.
• Must have the necessary, current, and valid maintenance certifications required by the state and/or county of employment.

Supervisory and Managerial Responsibility:

• Manages a team of individual contributors. 

Education and Experience:

• A high school diploma is required.
• Five plus years of experience or training, or a combination of the two, with the necessary certification(s) is required.
• Any additional technical training is a strong advantage.

Travel Requirements/Work Environment Conditions

• Travel required between properties. % Required will be determined by supervisor.

Physical Requirements

• Prolonged periods of sitting, using hands and fingers to handle or feel objects, (including using tools or controls customary to the position), standing, walking, kneeling, and reaching or lifting with hands and arms. Must be able to hear clearly (with or without the use of a hearing aid) and frequently lift and/or move up to 25 pounds.
• Must be able to regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus (with or without the use of glasses or contact lenses).